Dear Customer,

The Commonwealth of Pennsylvania has recently moved Butler County into the green phase of reopening. We are very excited and encouraged to see our neighbors reopening and starting to do business again.

Because our products are vital to essential industries and governmental agencies (including military security, the US Department of Defense, commercial farming, poultry production, oil & gas extraction, rail/air/sea/road transportation, TV broadcasting, waste management, and many more), we are considered a life-sustaining business. We have been fortunate to be able to stay open throughout this unusual time.

We have all learned a lot during the pandemic. Many of the new practices we adopted will stay in place even as we continue to move forward: including extra hand sanitizing stations, encouraging frequent hand washing, and more stringent cleaning protocols throughout our facility.

We are very proud of how our employees have adapted to the challenges of working through a pandemic. We had to make changes to how we do just about everything: from how we conduct meetings and where we locate workstations, to temperature checks at the door and wearing masks. Through all the adjustments, our Sales and Support staff continue to answer your phone calls and emails, provide assistance with applications, and provide tech. support. Our Production Team continues to provide high quality equipment quickly and professionally. There has been no disruption in the outstanding service and products you are accustomed to receiving from us.

We would like to take this opportunity to thank our loyal customers for everything you have done, and continue to do, to keep this country running, even through these difficult times. We have spoken with many of you over the last few months about the challenges we, as essential businesses, have faced together. It has not been easy, but we believe we will come out the other side of this even stronger than before.

Sincerely,

David Festog
President
BWI Eagle Inc.